Privacy policy
Last updated: 4 November 2026
This policy explains what Right IPTV Player Pro ("we", run by RightClick, 6th October City - Giza, Egypt) keeps about you, why, and what you can do about it.
What we keep
- Your account: your email address, when you joined and last used the app, and your app language (for our emails).
- Your devices: a scrambled (hashed) identifier for each TV or PC, its type and model, the app version, and when it last checked in. We use it to apply the device limit and the one free trial per device.
- Your plan and payments: which plan you have, its dates, your orders and receipts. You pay through InstaPay or PayPal: we never see your card or bank details.
- Your app data (sync): your playlists (including their logins), profiles, favorites, watch history and settings, stored encrypted so they are the same on all your devices.
- Feedback you send: ideas, bug reports, screenshots and, if you choose to attach it, your device's recent error log.
- Anonymous usage statistics and error reports (can be turned off in the app, Settings › Privacy): which screens are used, whether playback started and how long it took, and error messages. They are linked to a scrambled device identifier, not to your account, and never include playlist addresses, logins, or channel or movie names. Raw records are deleted after 90 days.
What we don't do
We don't sell your data, show ads, or share it with anyone except the services that run the product for us (hosting, email delivery, the payment provider), only as far as they need it.
How long we keep it
As long as you have an account. When you delete your account, your account, plan, devices and synced data are deleted at once; we keep only a scrambled form of your email with whether it used the free trial, so a new account with the same email doesn't get a second trial. Receipts may be kept longer where the law requires it.
Your choices
- Download everything we keep: My account › "Download my data".
- Delete your account: in the app (Settings › Account › Delete) or on this site.
- Turn off usage statistics or error reports: in the app, Settings › Privacy.
- Questions or requests: player@rightclickcorp.com.