Refund policy
Last updated: 4 November 2026
Try everything first: the 7-day free trial has every feature and needs no card.
- Within 14 days of a payment, if the app doesn't work for you, ask for a refund and we'll give your money back in full. The plan that payment bought ends when it is refunded.
- After 14 days, payments are not refunded, except where the law requires it; you keep the plan until its end.
- Playlists and channels come from your IPTV provider, not from us: we can't refund a provider's service.
To ask for a refund, write to player@rightclickcorp.com with your order reference (it starts with RIP-, and is on your receipt in My account).
If you dispute a payment with your bank (a chargeback), the plan it paid for ends while the dispute is open.